Training :
Traffic Agent & Amadeus Altea FM

Training :
Traffic agent

Coordinate all those involved with the aircraft between flights

Before take-off and after landing, he coordinates the various parties involved with the aircraft to ensure on-time departure, in compliance with safety, security and service quality rules.

Traffic agent: what's at stake?

The traffic agent is the key player during thestopover, managing refuelling, the smooth embarkation and disembarkation of passengers, and the loading of baggage and freight. They draw up weight and balance estimates and forward all relevant documents directly to the captain.

The trainer will share his experience with you. You'll learn everything you need to know to be up and running by the end of the course.

Job opportunities

On completion of the training, learners will be able to join an airline or aeronautical company directly.
Complement the Traffic & Amadeus Altea FM Agent training withFlight Operations Agent trainingor other OpsForm training center courses.


The policy of the OpsForm training center is to keep abreast of aeronautical regulations on a daily basis , and also to ensure the renewal of compulsory aptitude certificates.

Our training at a glance

Trafic Agent & Amadeus Altea FM training is an individual or group training offer. It can be customized and adapted to suit individual schedules, either face-to-face (P), by distance learning (D) or in-house (E ).

Practical information

  • Duration: 133 h / 19 days
  • Location: Site Aérocampus Aquitaine 1 route de Cénac 33360 Latresne

  • Training dates 2023 - Presential (P) / Distancial (D) / Enterprise (E) :

    • 1st session (D or P): January 23 to February 16, 2023
    • 2nd session (D or P): February 01 to February 27, 2023
    • 3rd session (D or P): February 13 to March 09, 2023
    • 4th session (D or P): March 01 to March 27, 2023
    • 5th session (D or P): May 04 to June 02, 2023
    • 6th session (D or P): June 01 to June 27, 2023
    • 7th session (D or P): July 03 to July 28, 2023
    • 9th session (D or P): September 20 to October 16, 2023
    • 10th session (D or P): November 08 to December 01, 2023
  • Registration deadline :

    • 1st session (D or P): January 13, 2023
    • 2nd session (D or P): January 23, 2023
    • 3rd session (D or P): February 06, 2023
    • 4th session (D or P): February 24, 2023
    • 5th session (D or P): March 20, 2023
    • 6th session (D or P): April 11, 2023
    • 7th session (D or P): May 19, 2023
    • 8th session (D or P): June 23, 2023
    • 9th session (D or P): September 10, 2023
    • 10th session (D or P): October 27, 2023
  • Cost: consult us

For whom?

  • Flight Operations Officer

  • Station agent

  • Reservation agent

  • Security agent

  • Security agent

  • Airlines

  • General public


  • Be able to prepare the weight and balance estimate, and provide all the relevant documents to the pilot-in-command of the prepared flight.
  • Mastering the language of aeronautics


  • Be of age
  • Distance learning: computer and Internet connection required

Traffic Agent & Amadeus Altea FM training program

This training course has been designed to be operational within an airline or aeronautical company.

Educational section

The training course is divided into several distinct modules designed to provide an in-depth understanding of each traffic agent sequence.


Assessments are based on face-to-face or in-house quizzes. Learners must obtain 80% correct answers to each Quiz, and draw up a weight and balance estimate (Amadeus Altea Flight Manager - FM) to validate certification .

The benefits of this program

Financing solutions

A wide range of profiles can benefit from this training: station agents, reservation agents, security agents, safety officers, cashier hostesses, insurance companies, banks, airlines, sensitive access companies... Generally speaking, anyone whose day-to-day work involves handling identity documents and checking that they are in order will find this training of particular interest, with immediate practical application in their professions.

A wide range of financing options are available for your training project. 30% of the agreed price must be paid before the start of the course. The balance is payable throughout the course.

  • Jobseekers: Ask your Pôle emploi or Conseil Régional advisor.
  • Temporary workers: contact the Fonds d'Assurance Formation du Travail Temporaire (FAF.TT) for more information.
  • Employees on permanent or fixed-term contracts : Currently in the process of obtaining Qualiopi certification, to benefit from the CPF.

L.6353-5: "Within 10 days of signing the contract, the trainee may withdraw by registered letter with acknowledgement of receipt".
L.6353-6: "No sum may be demanded from the trainee before expiry of the withdrawal period provided for in article L6353-5. No sum in excess of 30% of the agreed price may be paid on expiry of this period. The balance is paid in instalments as the training course progresses.
L.6353-7: If, as a result of duly recognized force majeure, the trainee is prevented from following the training course, he/she may terminate the contract. In this case, only the services actually provided are remunerated in proportion to their contractual value.

Our trainer


CEO, Co-Founder and Trainer OpsForm

Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.