Training:
Amadeus Altea CM
Learn how to check-in and board passengers and luggage using Amadeus Altea CM software.
Included in our training :
- Authentic Amadeus Altea CM certificate
Amadeus ALTEA CM training
The role of Amadeus Altea CM is to check in passengers and their baggage at check-in and boarding, and it is the software most widely used by handling companies and airlines.
Amadeus Altea Customer Management (CM): the challenges
Amadeus Altea CM is a software package used by leading handling companies and airlines tocheck-in and board passengers and their baggage.
In order to develop all their technical and operational skills and complete their training, theCommercial Escort Agent must attend an Amadeus Altea CM training course.
As an experienced technician, your trainer will be able to guide your progress and teach you everything you need to know to be operational at the end of your training.
Our training at a glance
Amadeus Altea CM training is an individual or group training offer. It can be customized to suit individual schedules, either face-to-face or via distance learning or in-house training.
Practical information
Sessions 2023
Sessions 2024
For whom?
Objectives
Prerequisites
Amadeus Altea CM training program
This training has been designed to be operational within an airline or airport company.
Educational section
The training is divided into several distinct modules designed to provide an in-depth understanding of eachAmadeus Altea CM sequence.
- Amadeus Altea CM software presentation
- Passenger management
- Cabin plan application study
- Allocation, addition, transfer and special features
- Flight completion
- Final Test
To receive a detailed program, please contact us.
Assessment
Assessments are based on face-to-face or in-house quizzes. Learners must obtain 80% correct answers to each Quiz, and be able to check in passengers and baggage (Altea CM) to validate certification.
Our trainer
CEO, Co-Founder and Trainer OpsForm
Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.
Job opportunities
On completion of the course, learners will be able to :
- or join an airline or airport company directly.
- or complete the Amadeus Altea CM training with other training courses from the OpsForm training center.
The benefits of this program
Financing solutions (pending Qualiopi certification)
A wide range of profiles can benefit from this training: station agents, reservation agents, security agents, safety officers, cashier hostesses, insurance companies, banks, airlines, sensitive access companies... Generally speaking, anyone whose day-to-day work involves handling identity documents and checking that they are in order will find this training of particular interest, with immediate practical application in their professions.
A wide range of financing options are available for your training project. 30% of the agreed price must be paid before the start of the course. The balance must be paid before the end of the course.
- Jobseekers: Ask your Pôle emploi or Conseil Régional advisor.
- Temporary workers: contact the Fonds d'Assurance Formation du Travail Temporaire (FAF.TT) for more information.
- Employees on open-ended or fixed-term contracts : Contact theOpérateur de Compétences (OPCO).
L.6353-5: "Within 10 days of signing the contract, the trainee may withdraw by registered letter with acknowledgement of receipt".
L.6353-6: "No sum may be demanded from the trainee before expiry of the withdrawal period provided for in article L6353-5. No sum in excess of 30% of the agreed price may be paid on expiry of this period. The balance is paid in instalments as the training course progresses.
L.6353-7: If, as a result of duly recognized force majeure, the trainee is prevented from following the training course, he/she may terminate the contract. In this case, only the services actually provided are remunerated in proportion to their contractual value.
