Training: FH1 - Human Factors

Training:FH1-Human factors

Raising awareness of risks related to human factors

Discover our Human Factors training course designed for airlines, airport hubs, airports or handling companies. This module is an introduction to Human Factors (Level 1).

Human Factors (FH1): the challenges

Human Factors training (FH01) is based on European regulations, from the European Aviation Safety Agency (EASA) and the recommendations of the International Air Transport Association (IATA), enabling all personnel :

  • Basic Human Factors principles
  • Mention certain particularities to be taken into account in each field
  • Propose practical solutions for implementing Human Factors principles

A former airport operations manager, the trainer will share his experience with you. He will teach you everything you need to know to carry out your job with professionalism, safety, rigor and respect for procedures.

Job opportunities

On completion of the course, students will be able to join an airline, an airport company, an airfield or a ground handling company.

Complement Human Factors training (FH1) with other training courses from the OpsForm training center.


The OpsForm training center's policy is to keep up to date with the latest aeronautical regulations, EU European regulations, EASA (European Aviation Safety Agency) and IATA-AHM (Airport Handling Manual) international recommendations.

Our training at a glance

Understand the risks associated with human factors in the workplace. Human Factors Training (FH1) is an individual or group training offer. It can be customized and adapted to suit individual schedules, either on a distance (D), face-to-face (P) or in-company (E) basis.

Practical information

  • Duration: 3 h / 1 day

  • Location: Site Aérocampus Aquitaine 1 route de Cénac 33360 Latresne

  • Training dates 2023- Presential (P) / Distancial (D) / Enterprise (E) :
    Consult us

  • Registration deadline: please contact us

  • Cost: consult us

For whom?

  • Aerodrome operator

  • Aircraft maintenance agent

  • Aircraft mechanic

  • Traffic agent

  • Station agent

  • Reservation agent

  • Security agent

  • Security agent

  • Airline companies

  • General public


  • Understanding the risks associated with human factors in the workplace
  • Working to improve airport safety
  • Acquire a safety culture to identify risk factors
  • Know how to initiate the corresponding corrective measures


  • Be of age
  • Distance learning: computer and Internet connection required

Human Factors training program - Level 1

This training course has been designed for anyone working for an airline, airport hub, aerodrome or ground handling company.

Educational section

The course is divided into a number of distinct modules designed to provide an in-depth understanding of each facet of the training.


Assessment is based on a face-to-face or remote Quiz. Learners must obtain 80% correct answers to validate certification.

The benefits of this program

Financing solutions

A wide range of profiles can benefit from this training: station agents, reservation agents, security agents, safety officers, cashier hostesses, insurance companies, banks, airlines, sensitive access companies... Generally speaking, anyone whose day-to-day work involves handling identity documents and checking that they are in order will find this training of particular interest, with immediate practical application in their professions.

A wide range of financing options are available for your training project. 30% of the agreed price must be paid before the start of the course. The balance is payable throughout the course.

  • Jobseekers: Ask your Pôle emploi or Conseil Régional advisor.
  • Temporary workers: contact the Fonds d'Assurance Formation du Travail Temporaire (FAF.TT) for more information.
  • Employees on permanent or fixed-term contracts : Currently in the process of obtaining Qualiopi certification, to benefit from the CPF.

L.6353-5: "Within 10 days of signing the contract, the trainee may withdraw by registered letter with acknowledgement of receipt".
L.6353-6: "No sum may be demanded from the trainee before expiry of the withdrawal period provided for in article L6353-5. No sum in excess of 30% of the agreed price may be paid on expiry of this period. The balance is paid in instalments as the training course progresses.
L.6353-7: If, as a result of duly recognized force majeure, the trainee is prevented from following the training course, he/she may terminate the contract. In this case, only the services actually provided are remunerated in proportion to their contractual value.

Our trainer

CEO, Co-Founder and Trainer OpsForm

Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.