Training :
Stress management
Training :
Stress Management
Learn how to manage stressful everyday situations
This training course will give you the keys you need to manage stress in a variety of professional situations, as well as in everyday life. An accumulation of stress in the workplace affects your personal well-being and has repercussions on your work: loss of productivity, discomfort at the workplace for yourself and others. This training course will enable you to identify the different sources of stress, analyze them, understand them and master them.
Stress management: the challenges
The airport environment is a stress-generating factor at all levels:
- Economic stakes, flight punctuality, service quality
- Time and hierarchical pressure
- Face-to-face with passengers, teamwork, human factors
- Respecting time slots, flight cancellations, technical problems
- Work overload,
- Lack of human and material resources
Job opportunities
On completion of the course, students will be able to join an airline, an airport company, an airfield or a ground handling company.
Complement Stress Management training with other OpsForm training courses.
Training center policy OpsForm is to keep up to date with the latest aeronautical regulations, geopolitics and recent events.
Our training at a glance
Stress Management training is available as an individual or group course. It can be customized and adapted to suit your schedule, eitherface-to-face (F ), distance learning (D) or in-house (I).
Practical information
For whom?
Objectives
Prerequisites
Stress Management Training Program
This training has been designed to be operational within an airline, an airport hub, an airfield, a handling company or any other activity and business.
Educational section
The course is divided into several distinct modules, each designed to provide an in-depth understanding of a specific Stress Management sequence.
Assessment
Assessments are based on face-to-face, distance or in-house Quizzes. Learners must obtain 80% correct answers to each Quiz to validate certification.
The benefits of this program
Financing solutions
A wide range of profiles can benefit from this training: station agents, reservation agents, security agents, safety officers, cashier hostesses, insurance companies, banks, airlines, sensitive access companies... Generally speaking, anyone whose day-to-day work involves handling identity documents and checking that they are in order will find this training of particular interest, with immediate practical application in their professions.
A wide range of financing options are available for your training project. 30% of the agreed price must be paid before the start of the course. The balance is payable throughout the course.
- Jobseekers: Ask your Pôle emploi or Conseil Régional advisor.
- Temporary workers: contact the Fonds d'Assurance Formation du Travail Temporaire (FAF.TT) for more information.
- Employees on permanent or fixed-term contracts : Currently in the process of obtaining Qualiopi certification, to benefit from the CPF.
Contractual terms and conditions
In accordance with article L6353-5 of the French Labor Code and article 1218 of the French Civil Codethe conditions for cancelling or abandoning the course are specified as follows:
In the event of cancellation by the beneficiary less than three 3 clear days before the start of the training session, or in the event of withdrawal during the session, the following provisions apply:
- Sums paid on account or in part remain the property of the training organization. No refund, total or partial, will be made.
- The outstanding balance may be invoiced up to a maximum of 40% of the total cost of the course, except in the case of duly justified force majeure.
- In exceptional circumstances, and at the request of the beneficiary, the training organization may offer a deferral to another session within the limit of available places and within a maximum period of one year.
- The sums due under this clause cannot be financed by public or joint funds (OPCO, France Travail, etc.) and remain the sole responsibility of the beneficiary.
Force majeure, within the meaning of Article 1218 of the French Civil Code, means external, unforeseeable and irresistible events that make it impossible for the beneficiary to participate, such as :
- Serious illness or accident with medical certificate,
- Death of beneficiary or close relative with death certificate,
- Natural disasters or major adverse weather conditions preventing travel, with proof,
- Unexpected administrative or judicial summons,
- Unexpected redundancy or job transfer with proof of employment.
Apart from these situations, any voluntary or unjustified withdrawal does not constitute a case of force majeure and entails the full application of the present provisions.
Our trainer
CEO, Co-Founder and Trainer OpsForm
Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.
