Training:
Flight Dispatcher
Training:
Flight Dispatcher
Coordinate and regulate air operations and ensure flights run smoothly.
Training :
Commercial Escort Agent
Welcome, inform and direct passengers before and after their flights.
Included in our training :
- Amadeus Altea CM
- English course & TOEIC
Flight Dispatcher: the challenges
The Flight Dispatcheris the main point of contact between pilots,airlines, and support companies. They contribute to the smooth running andsafety of flights.
After carefully studying and analyzing all available aeronautical information sources, he will provide pilots with acomplete flight file(flight plan, weather report, load sheet) enabling them to carry out their mission in complete safety.
Rigor, analytical skills, organizational skills and responsiveness are essential qualities for assuming these responsibilities.
As an experienced Flight Dispatcher, your instructor will guide your progress and teach you everything you need to know to be operational at the end of your training.
The OpsForm training center's policy is to keep abreast of aeronautical regulations, geopolitics and recent events on a daily basis.
Job opportunities
Upon completion of the training, learners will be able to join an air operations room (OPS) immediately .
Supplement the training of air operations agents with training as an Assistant Air Operations Agent orother training courses at the OpsForm training center.
Commercial Escort Agent Training
The role of the Commercial Ground Handler is to welcome, control, direct and inform passengers. The aim is to ensure the smoothest possible arrival and departure of each flight.
Discover the OpsForm Commercial Escort Agent training course and learn the best practices in customer relations and customer service.
With our complementary and authentic Amadeus Altea CM training, master the technical skills needed to check-in / board passengers and their baggage on flights.
Enrich your training with our integrated airport English module and obtain your official TOEIC certification.
The OpsForm training center's policy is to keep abreast of aeronautical regulations, geopolitics and recent events on a daily basis.
Commercial Escort Agent & Amadeus Altea CM :
the challenges
TheCommercial Escort Agent reflects the interests of the handling company or airline he represents, and provides passengers with the best possible quality of service in all circumstances.
The tasks of theEscale Agent are varied: reception, information, check-in, boarding, accompanying unaccompanied minors...
It ensures compliance withregulations concerning the carriage of dangerous goods in baggage, applies excess baggage charges in line with airline policy, and manages flight overbooking situations.
Excellent presentation, interpersonal skills, team spirit and stress management are essential qualities for this position.
As an experienced technician, your trainer will be able to guide your progress and teach you everything you need to know to be operational at the end of your training.
Rate of return to employment
Within 3 months.
Satisfaction rate
Coming in 2023.
The OpsForm training center's policy is to keep up to date with the latest aeronautical regulations, new measures and recent events.
Our training at a glance
Commercial & Amadeus Altea CM Escort Agent training is available as an individual or group course. It can be customized to suit individual schedules, either face-to-face or via distance learning or in-house training.
Practical information
Sessions 2023
Sessions 2024
For whom?
Objectives
Prerequisites
Our training at a glance
Flight Dispatcher trainingis available as individual or group training. It can be customized and adapted to suit each person's schedule, with in-person (I), distance learning (D), or in-company (C) options.
Practical information
For whom?
Objectives
Prerequisites
Flight Dispatcher training program
This training program has been developed to be operational within an airline or aerospace company.
Educational section
The training is divided into several distinct modules designed to provide an in-depth understanding of each sequence of flight operations.
Assessment
Assessments are based on in-person, remote, or in-company quizzes. Learners must obtain 80% correct answers on each quiz and develop a flight plan to validate their certification.
Air Operations Officer training program
This training has been designed to be operational within an airline or airport company.
Educational section
The training is divided into several distinct modules designed to provide an in-depth understanding of each phase of the Air Operations Officer's job.
- Airport infrastructure
- Meteorology
- Air traffic
- Aerodynamics / Aircraft structure
- Navigation
- Preparing a flight
- Operational messages
- Human factors
- The English of Arienne Operations
- Dangerous goods awareness
To receive a detailed program, please contact us.
Assessment
Assessments are based on face-to-face or in-house Quizzes. Learners must obtain 80% correct answers to each Quiz.
Our trainer
CEO, Co-Founder and Trainer OpsForm
Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.
Job opportunities
On completion of the course, learners will be able to :
- or join an airline or airport company directly.
- or complete the Air Operations Agent training with other training courses from the OpsForm training center.
The benefits of this program
Financing solutions
A wide range of financing options are available for your training project. 30% of the agreed price must be paid before the start of the course. The balance is payable throughout the course.
- Jobseekers: Ask your Pôle emploi or Conseil Régional advisor.
- Temporary workers: contact the Fonds d'Assurance Formation du Travail Temporaire (FAF.TT) for more information.
- Employees on permanent or fixed-term contracts : Currently in the process of obtaining Qualiopi certification, to benefit from the CPF.
L.6353-5: "Within 10 days of signing the contract, the trainee may withdraw by registered letter with acknowledgement of receipt".
L.6353-6: "No sum may be demanded from the trainee before expiry of the withdrawal period provided for in article L6353-5. No sum in excess of 30% of the agreed price may be paid on expiry of this period. The balance is paid in instalments as the training course progresses.
L.6353-7: If, as a result of duly recognized force majeure, the trainee is prevented from following the training course, he/she may terminate the contract. In this case, only the services actually provided are remunerated in proportion to their contractual value.
Our trainer
CEO, Co-Founder and Trainer OpsForm
Laurent, General Manager OpsForm, Co-Founder and trainer since 2012, in the aeronautical sector, previously held operational positions within the French Ministry of the Interior, creation and head of air operations, national aircraft accident investigator, national technical referent for drones. He has led training courses for air operations agents, traffic agents, dangerous goods agents, ramp agents, station agents, security agents, document fraud, as well as technical and legal investigations into aircraft accidents.
